AFTER SALES SERVICE
Your experience and satisfaction in purchasing the goods from our collection is our utmost priority.
WARRANTY INFORMATION
At Haim Maison, we pride ourselves on offering the best service we possibly can. For more information and conditions, please view the specific product information by selecting from the categories below. Once you have confirmed the issue is covered under warranty, photos and receipts need to be emailed to service@haim-maison.com.
WARRANTY EXCLUSIONS
Our warranties do not cover the following in any case:
CARING FOR YOUR FURNITURE
Your Haim Maison experience doesn’t end when you leave the store. Our remarkable care and craftsmanship that goes into every piece of furniture designed to give you years of enjoyment. To ensure your Haim Maison furniture lasts a lifetime, we’ve spent years researching the best ways to care for and maintain your furniture, no matter what it is made from.
PRODUCT MAINTENANCE
Over time your Haim Maison brass product may slightly tarnish. This is a natural process, however, there are easy ways to reverse this effect. Restoring dull, tarnished brass to like-new condition is possible, but you must be careful not to damage the metal with coarse abrasives or harsh chemicals. An alternative natural cleaning combination to restore your brass with salt and lemon.
To restore tarnished brass:
GIFT CARDS & VOUCHER
Treat yourself or send it to someone else as a gift. After checking out, you’ll receive an email that you can forward to the lucky recipient; or simply keep for yourself! Using a gift card is truly easy! Just copy and paste the code you received to your email into the 'gift card' box at checkout.
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